Everyone feeling the pain and an industry gone wacko!

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February 4, 2007

gauges.jpg Or, maybe it is always wacko. An article yesterday in the Washington Post has me shaking my head. A survey conducted reports that 90% of the appraisers surveyed indicated they were pressured to raise their appraised value. Here's the excerpt:
Appraisers Under Pressure To Inflate Values
With home prices softening and sales volume sagging in many local markets, real estate appraisers say that pressure on them to inflate values has reached pandemic proportions.

A new survey of the national appraisal industry found that 90 percent of appraisers reported that mortgage brokers, real estate agents, lenders and even consumers have put pressure on them to raise property valuations to enable deals to go through. That percentage is up sharply from a parallel survey conducted in 2003, when 55 percent of appraisers reported attempts to influence their findings and 45 percent reported "never." Now the latter category is down to just 10 percent.


Can appraisers be wrong? Probably. An appraisal is simply an estimate of market value. Appraisers live by an industry code of ethics and industry standards. Their work needs to stand up in court. The biggest offenders are mortgage brokers (the middle man) and real estate brokers. Both want the "deal" to close. Sellers are on this list too. Feeling the pain of sitting on the market a long time, they don't want their contract to go south because it didn't appraise and the buyer potentially walks away.

I have had less than desirable appraisals on a seller's listing under contract. We first ask to see the report. We have an opportunity to offer questions about the estimated value. We can even offer our own comps that the appraiser did not consider. But, in the end, a good appraiser will stand by his or her work and only modify an opinion on hard facts. Maybe asking questions and offering more data is interpretted as "pressure." Beyond that, here are the sellers and buyers options (notice "pressure the appraiser" is not in the list):
  • Re-negotiate the selling price. I had one where the appraisal came in $20,000 low. The buyer and seller agreed to a new contract price $10,000 lower than the original offer. A win-win conclusion in this case. Of course, the buyer had to come up with the extra cash to purchase the home because the buyer was financing at 80% of the appraised value. Lender underwriters need a number to hang their hat on; the appraised value is that number.
  • Seller may not be willing to negotiate risking the buyer walking away from the deal.
  • The buyer simply walks away because of the low appraisal. Happens all the time.
  • If the buyer and mortgage company agree, obtain a second opinion at the seller's expense. Then go back to the top of this list.
  • Are there other options? I'd love to read your comments or real experiences.
Appraisers I know say that even an experienced appraiser's report may have a margin of error of +/- 5 to 6%. So on a $500,000 property that is +/- $25,000 at a 5% margin of error.

Are there dishonest appraisers? Sure, just like dishonest real estate agents, brokers, lenders, clergy, police and (fill in the blank) ________________. When there is money involved, many will go over the ethical and legal line (or maybe just straddle it which is just as bad). Harvey concludes his article by offering this view by an executive of a large appraisal firm:
Bottom line in Hummel's view: Congress needs to enact legislation making pressuring appraisers to distort their valuations, or interfering with appraisals in any way, a federal offense, subject to criminal penalties. And state regulators need to step up enforcement against fraudulent appraisals, pressure tactics and appraisers who give in.
I still can't get over the 90% figure from the survey. No wonder our industry has a bad reputation. I'm feeling a little dirty. I think I'll go wash my hands.

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